Common Rent Guarantor questions

• Do you conduct credit checks?
• What are the benefits to a Landlord of accepting a Rent Guarantor service?
• What are the alternatives to a Rent Guarantor and why shouldn’t I use them?
• I don’t take deposits, will you still guarantee my tenants?
• My tenant is late with their rent, what do I need to do?
• I haven’t made repairs at the property and the tenant is withholding rent until I do, can I claim the arrears from you?
• What can I legally charge the Tenant for?
• What do I need to sign?
• I didn’t realise but my HMO licence ran out and my tenant is refusing to pay their rent. Will you pay it?
• I didn’t serve the prescribed information, or another document legally required under current legislation and the tenant is taking me to court, will you pay my legal fees?

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• How do I pay for my guarantor?
• How much does the Rent Guarantor service cost?
• Who can be my secondary contact person?
• Rent Guarantor - How it works?
• What are the steps once I'm pre-approved?
• Can I pay in installments?
• I'm in receipt of benefits, what documents do you need?
• What documents do I need for proof of income?
• What happens if I don’t keep up my repayments?
• Which documents should the secondary contact person provide?

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